Frequently asked Questions
Information You Are Looking For
Need help? Check out the answers in the most frequently asked questions section below before you call us. If the answer to your question is not here, contact us.
What are your return conditions?
All products sent to you with damaged cargo and date less than 1 month are returned unconditionally. You can share the photos showing that your cargo has flowed and exploded on our Whatsaap line at 0 (532)3179341. You can start your return process.
What payment options can I use?
Our site infrastructure has been established with the Iyzico payment system, which is the most widely and reliably used in our country. You can pay online for your purchases on our site. For our customers who do not want to pay online, there is also a money order - Eft payment system.
Can I get information about the cargo processes?
Our contracted cargo company is UPS cargo. Due to today's conditions, serious problems occur in cargo operations. In the shopping you have made, your products are individually wrapped and packaged by minimizing the risk. Our company will support you with all sincerity in all possible troubles.